Case StudyEducation

How Carmel College Boosted Facility Revenue from £1K to £52K with SportsKey

By replacing paper-based processes with a streamlined digital solution, Carmel College gained control, visibility, and an impressive revenue boost using SportsKey.

Problem

Carmel College was operating with a highly manual, paper-based facility hire system. Key challenges included:

  • No structured pricing model
  • Manual booking and invoicing process
  • Limited visibility over who was accessing their facilities

Without a centralized platform, bookings were inconsistent, admin-heavy, and difficult to track.

“The ease of use was the main thing that attracted us. SportsKey gave us full control over access, pricing, and customer transparency.”
Paul Morgan, Facilities Manager

Solution

After trialing a few options, Carmel College selected SportsKey for its:

  • Simple interface that’s intuitive for both staff and customers
  • Mobile-friendly functionality for taking last-minute bookings in under 30 seconds
  • Flexible payment system, allowing customers to be billed on the day rather than upfront

“Having it set up on my phone enables quick and effortless bookings. Customers love paying on the day—it’s encouraged more advanced bookings.”

Outcome

The impact was immediate—and dramatic:

  • Time Savings: Admin load was significantly reduced
  • Transparency: Customers automatically receive booking and pricing info via email
  • Revenue Growth:
    • Year 1: £1,000
    • Year 2: £24,000
    • Year 3: £52,000

“The biggest benefit has been reducing admin and increasing revenue. SportsKey has transformed how we manage our facilities.”
Paul Morgan

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