How Havant & Waterlooville FC Saved a Full-Time Salary with SportsKey

Faced with the challenge of managing a growing number of facility bookings, Havant & Waterlooville FC switched from spreadsheets to SportsKey—and saw immediate results in time, cost, and professionalism.

Problem

Havant & Waterlooville FC (H&W FC) wanted to modernize operations after upgrading their football pitches from grass to artificial turf. Their main goals:

• Save time and money
• Improve professionalism across the club
• Replace outdated Excel-based booking processes

Using spreadsheets made bookings inefficient and error-prone. The club needed a centralized, easy-to-use online system.

“We knew we’d save lots of time, money, and admin by running our bookings on an online system. SportsKey stood out because it was user-friendly. The customer journey was so simple.”
— Gary Pratt, General Manager

Solution

SportsKey provided a system tailored to the club’s needs:

• Direct online payments reduced invoicing time and eliminated paperwork
• Mobile-friendly access made the platform usable by all staff—even those less tech-savvy
• Full control over who could book ensured staff could approve usage easily

“The best part of using SportsKey is that booking and payment can be done without us worrying about paperwork.”

Outcome

The results were immediate and measurable:

• Cost Savings: Eliminated the need for a full-time admin role
• Efficiency: Invoicing dropped from a full day per month to almost zero
• Proactivity: Staff can now focus on coaching, maintenance, and community work
• Professionalism: SportsKey elevated the image of the club to both staff and visitors

“It’s made us proactive, rather than reactive. We look more professional, and we have more time to grow the business.”
— Gary Pratt, General Manager

Want an easier way to run your club?

See SportsKey in action and discover how you can save time, reduce costs, and look more professional.